At Audra Group, we understand the importance of safeguarding your privacy. We highly value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we handle user data collected from https://Audragroup.com and other sources. This policy applies to both current and former visitors to our website, as well as our online customers. By using our website, you agree to abide by this Privacy Policy.
Information We Collect
Contact Information: We may collect your name, email address, mobile number, phone number, street address, city, state, pin code, country, and IP address.
Payment and Billing Information: When you purchase, we may collect your billing name, billing address, and payment method. Please note that we NEVER collect your credit card number, credit card expiry date, or other sensitive credit card details on our website. Credit card information is obtained and processed securely by our online payment partner, CC Avenue.
Information You Post: If you post information in a public space on our website or on a third-party social media site affiliated with Audra Group, we may collect and store that information.
Demographic Information: We may gather demographic details such as your interests, events you plan to attend, tickets you purchase, and any other information you provide while using our website. This information may be collected through surveys as well.
Other Information: We may collect information about your IP address, browser type, referring website, duration of your visit on our website, pages accessed, and the website you visit after leaving our site. Additionally, we may collect information about the type of mobile device you use or the operating system version of your computer or device.
Other Information: We may collect information about your IP address, browser type, referring website, duration of your visit on our website, pages accessed, and the website you visit after leaving our site. Additionally, we may collect information about the type of mobile device you use or the operating system version of your computer or device.
Methods of Collection
We collect information through various methods:
Directly from You:Information is collected when you register for training, post comments on our website, or contact us via phone or email.
Passively: We utilize tracking tools such as Google Analytics, Google Webmaster, browser cookies, and web beacons to gather information about your website usage.
From Third Parties: If you use integrated social media features on our website, the respective third-party social media site may provide us with certain information about you, including your name and email address.
Use of Your Personal Information
We use the collected information for the following purposes:
Contacting You: We may use your information to confirm purchases and for other communication related to our website.
Responding to Requests: We use your information to respond to your inquiries and confirm your training registration, or purchase of any product or services.
Improving Products and Services: Your information helps us personalize your experience on our website and enhance our products and services.
Analysing Trends: We may use your information to understand site trends and customer interests, aiming to improve our website and offerings.
Security: Information may be used to safeguard our company, customers, and websites.
Marketing: We might send you information about promotions, special offers, new features, or products that we believe may interest you.
Transactional Communications: We may send you transactional emails or SMS related to your account or training purchases.
Email Opt-Out
You have the option to opt out of receiving marketing emails. To do so, please email us at unsubscriber@audragroup.com Please note that it may take approximately 10 days to process your request. However, even if you opt out of marketing messages, you will still receive transactional messages through email and SMS concerning your purchases.
Third-Party Sites
If you click on links to third-party websites, please be aware that our Privacy Policy does not govern their privacy practices. We encourage you to carefully review the privacy policies of these third-party sites, as we are not responsible for them.
Policy Updates
This Privacy Policy was last updated on November 16, 2023. We may periodically change our privacy practices, and we will inform you of any significant updates as required by law. Updated versions of this policy will be posted on our website. Please check our site regularly for updates.
Jurisdiction
By visiting our website, you agree that any visit and disputes regarding privacy are subject to this Privacy Policy and our website's terms of use. Furthermore, any disputes arising under this Policy will be governed by the laws of India.
